Chartwell Advises NCB Management Services on $150 Million Debt Capital Raise

Chartwell is pleased to announce that NCB Management Services, Inc. (NCB) has raised $150 million of senior secured debt capital to facilitate a refinancing of existing indebtedness and support its opportunistic portfolio acquisition strategy. Chartwell served as NCB’s exclusive financial advisor, providing objective counsel to the company throughout the capital raising process. Summit Partners Credit Advisors, L.P. (Summit) provided the highly flexible credit facility to enable the company to add scale to its impressive portfolio and leverage its brand as one of the premier accredited consumer debt investors in the United States. Summit’s belief in NCB's value proposition is evidenced by the substantial capital commitment to grow the business.

NCB Management Services, Inc. is a technology-enabled provider of Accounts Receivable Management services to top-tier global financial institutions, focused on the collection of unsecured consumer debt. The company operates a diversified business model consisting of two complimentary segments; (i) a fee-based collections business where the company collects delinquent accounts on behalf of its blue-chip customer base; and (ii) a portfolio acquisition segment where the company acquires unsecured consumer loan portfolios and collects on the accounts as an investment strategy. The company is regulatory-centric, employing modern technology and rigorous compliance controls while serving its diverse base of Fortune 500 customers.


Our management team is extremely pleased and excited to begin our partnership with Summit Partners. The $150 million facility is highly flexible and provides the growth capital necessary to continue building our platform with the goal of becoming the premier buyer of unsecured consumer loan portfolios in the United States. This outcome would not have been possible without Chartwell’s advice, guidance, and expertise.

Chartwell took due care in structuring a transaction that is highly beneficial to our company and to all stakeholders involved. We are excited to put this capital to work, continuing to build our brand as a highly compliance-centric servicer and purchaser of consumer loans. On behalf of our founding shareholders and more than 400 employee-owners, we would like to thank the Chartwell team for their commitment to NCB’s future success.”

Ralph Liberio, President and Chief Executive Officer, NCB Management Services, Inc.

NCB is grateful to Chartwell for its steadfast commitment to the company through this capital raising process. Chartwell worked closely with our management team to evaluate numerous potential transaction structures and guide discussions with potential lenders. This was NCB’s first experience executing a transaction in the non-bank credit market, and Chartwell helped the team understand what to expect, while managing several hurdles to reach a highly successful outcome for our key stakeholders. On behalf of NCB’s board of directors, I am highly appreciative of NCB’s partnership with Chartwell and look forward to executing future successful transactions with their team.”

Marcelo Aita, Board Advisor and Chief Executive Officer Emeritus, NCB Management Services, Inc.


NCB Management Services, Inc. is a well-recognized and respected national debt buyer and collection agency. Founded in 1994, the company is a highly brand sensitive and regulatory-centric organization serving several long-tenured Fortune 500 clients and business partners. NCB currently operates three fully customized call centers with more than 450 employees. The diversified business model is led by a seasoned management team, flexible technology, and proprietary algorithms that allow the company to comprehensively evaluate each investment opportunity. To learn more about NCB, please visit

For additional information on this transaction, please contact Chartwell professionals Will Bloom or Greg Fresh.